How to Order
Magazine Subscriptions
How to place an order
Lists:Bookstore / Distributor / Subscription Agency
About SHINKENCHIKU ONLINE SHOP
Using the online shop (for new users)
Member registration
Confirm / edit / withdraw registered information
About the amount limit for orders
Confirm / edit / withdraw registered information
About the amount limit for orders
Shopping Guide
Currency
Magazine Subscriptions
Initial issue in your subscription
Shipping of subscription magazines
Period of subscription/cancellation of subscription
Change of address during subscription (important!)
Period of subscription/cancellation of subscription
Change of address during subscription (important!)
Delivery
Payment
Order status and history
Magazines and books published by Shinkenchiku-sha Co., Ltd and A+U Publishing Co., Ltd are available for purchase at Shinkenchiku-sha Co., Ltd and internationally at book stores and through distributors. Orders from a single issue to a regular subscription are accepted.Magazine Subscriptions
Subscribing allows you to receive the latest issues of our magazines delivered directly to your door, no matter where you are in the world. You may begin your subscription from the latest issue, or whichever issue you prefer if there is a stock.How to place an order
1. Place an order directly with Shinkenchiku-sha Co., LtdOrders may be made via Shinkenchiku-sha Co., Ltd's online shop at SHINKENCHIKU.net
Simply register as a SHINKENCHIKU.net member to enjoy shopping on the site. A broad range of publications is available, including a+u, JA, SHINKENCHIKU, JUTAKUTOKUSHU, as well as books.
To go to the homepage of SHINKENCHIKU ONLINE SHOP please click here.
For more information about SHINKENCHIKU ONLINE SHOP please click here.
To register as a member on SHINKENCHIKU.net or to change your membership details please click here.
SHINKENCHIKU ONLINE SHOP accepts payment by credit card. If you would prefer to pay using a different method, or are unable to find a particular item in the online shop,please send us an inquiry via this link and a staff member will contact you.
2. Visit one of the bookstores or agents where we are stocked
Orders may be placed at the following book shops or agents.
Products stocked and charges for products vary, so please contact bookstores or agents directly for more information.
BOOKSTORE
AUSTRIAPrachner im Museumsquartier
Museumsplatz 1, 1070 Wien
T: 01 512 85 88 0 / F: 01 512 85 88 18
E: mq@prachner.at
AUSTRALIA
Architext Bookshop, Melborune
41 Exhibition St, Melbourne VIC 3000
T: 03 8620 3815 / F: 03 8620 3894
E: architext@raia.com.au
Architext Bookshop, Sydney
3 Manning St, Potts Point NSW 2011
T: 02 9356 2022 / F: 02 9368 1570
E:sydney@architext.com.au
PUBLISHED ART
Shop 2, 23-33 Mary Street, Surry Hills, NSW 2010
T: 02 9280 2839 / F: 02 9280 2841
E:mail@publishedart.com.au
BELGIUM
Copyright, Gent
Jacobijnenstraat 8, 9000 Gent
T: 09 223 57 94 / F: 09 233 31 73
E: info@copyrightbookshop.be
Copyright, Antwerpen
Nationalestraat 28A, 2000 Antwerpen
T: 03 232 94 16 / F: 09 233 31 73
E: info@copyrightbookshop.be
CANADA
CCA Bookstore
1920, rue Baile, Montreal, QC H3H 2S6
T: 514 939 7028 / F: 514 939 7020
E: books@cca.qc.ca
CHINA
CA-BOOKSHOP
Room 106, No. 46 Guokang Rd., 200092 Shanghai
T: 021 6597 7227 / F: 021 3377 3336
E: bookshop@cagroup.cn
DENMARK
Arnold Busck International Boghandel A/S
49 Kobmagergade, 1150 Copenhagen K
T: 33 73 35 00 / F: 33 73 35 35
E: web@busck.dk
Danish Arkitektur Center
Strandgade 27B, 1401 Copenhagen K
T: 32 57 19 30 / F: 32 54 50 10
E: dac@dac.dk
FRANCE
Le Moniteur
7 Place de L’odeon, 75006 Paris
T: 01 44411575 / F: 01 40518598
Flammarion Centre Pompidou
BP 4121, 75163 Paris
T: 01 44 78 43 22 / F: 01 42 77 11 29
E: flammarion.centre@online.fr
The Pavillon de l'Arsenal
21, Boulevard Morland, 75004 Paris
T: 01 42 76 33 97
E: librairie@pavillon-arsenal.com
GERMANY
Bucherbogen am Savignyplatz
Stadtbahnbogen 593, 10623 Berlin
T: 030 31 86 9511 / F: 030 313 72 37
E: savignyplatz@buecherbogen.com
Buchhandlung L.Werner GmbH, Architektur
Tuerkenstrasse 30, 80333 Munich
T: 089 280 5448 / F:089 281 035
E: info@buchhandlung-werner.de
Buchhandlung L.Werner GmbH, Kunst und Fotografie
Residenzstrasse 18, 80333 Munich
T: 089 226 979 / F: 089 228 9167
E: info@buchhandlung-werner.de
Fachbuchhandlung Karl Kramer
Rotebuhlstrasse 42, 70178 Stuttgart
T: 07 11 66 99 30 / F: 07 11 62 89 55
E: info@karl-kraemer.de
Sautter + Lackmann Fachbuchhandlung
Admiralitatstrasse 71/72, 20459 Hamburg
T: 040 37 31 96 / F:040 36 54 79
E: info@sautter-lackmann.de
HONG KONG
Basheer Design Books (HK) LTD
1/F Flat A Island Building, 439-441 Hennessy Road, Causeway Bay
T: 21267533 / F: 21267535
E: basheer@netvigator.com
Page One Designer’s Bookshop, Festival Walk
Shop LG 1-30, Festival Walk, 80 Tat Chee Avenue, Kowloon Tong, Kowloon
T: 2778 2808 / F: 2778 0862
E: page1_fw@pageonegroup.com
Page One Designer’s Bookshop, Times Square
Shop 922, 9/F, Times Square, 1 Matheson Street, Causeway Bay
T: 2506 0381 / F: 2506 0380
E: page1_ts@pageonegroup.com
MALAYSIA
Basheer Graphic Books Sdn, Bhd.
Third Floor 002 Bukit Bintang Plaza, Jalan Bukit Bintang, 55100 Kuala Lumpur
T: 03 2713 2236 / F: 03 2143 2236
E: bgbooks@tm.net.my
Kinokuniya Book Stores, Kuala Lumpur
Lot 406-408 & 429 & 430 Level 4, Suria KLCC Kuala Lumpur City Centre, 50088 Kuala Lumpur
T: 03 2164 8133 / F: 03 2161 9133
NORWAY
Tanum Karl Johan
Karl Johans Gate 37-41, 0162 Oslo
T: 22 41 11 00 / F: 22 33 32 75
SINGAPORE
Basheer Graphic Books
Bras Basah Complex BLK 231, 04-19 Bain Street, Singapore 180231
T: 06336 0810 / F: 06334 1950
E: enquiry@basheergraphic.com
Kinokuniya Book Stores (Singapore)
391 Orchard Road, #03-09/10/15, Ngee Ann City Takashimaya Shopping Centre, Singapore 238872
T: 06737 5021 / F: 06738 0487
SPAIN
Publicaciones de Arquitectura y Arte, S.L.,
General Rodrigo, 1, 28003 Madrid, Spain
T: 91 5546106 / F: 91 5532444
E: publiarq@publiarq.com
SWEDEN
Arkitekturmuseet
Skeppsholmen, 111 49 Stockholm
T: 08 587 270 00 / F: 08 587 270 70
E: info@arkitekturmuseet.se
SWITZERLAND
Orell Fussli Buchhandlungs AG
Dietzingerstrasse 3, 8036 Zurich
T: 044 455 56 41 / F: 044 455 56 26
THE NETHERLANDS
Architectura & Natura
Leliegracht 22, 1015 DG Amsterdam
T: 020 6236186 / F: 020 6382303
info@architectura.nl
NAi Boekverkopers
Museumpark 25, 3015 CB Rotterdam
T: 010 4401203 / F: 010 4401320
booksellers@nai.nl
TAIWAN R.O.C.
Eslite Xinyi Bookstore
245, Tun-Hua South Rd., Sec.1, 106 Taipei
T: 02 8789 3388 / F: 02 6638 7178
E: service@eslitebooks.com
Eslite Tunnan Bookstore
11, Song-Kuo Rd., 110 Taipei
T: 02 2775 5977 / F: 02 6638 7178
E: service@eslitebooks.com
THAILAND
Kinokuniya Book Stores, Bangkok
6th Floor, Isetan Department Store, Central World 4/1-4/2, Rajdamri Road, Pathumwan, 10330 Bangkok
T: 02 255 9834 / F: 02 255 9837
Basheer Graphic Books
998/7 Soi Sukhumvit 55, Sukhumvit Street, Wattana, 10110 Bangkok
T: 02 391 9815 / F: 02 391 9814
E: basheer_th@hotmail.com
TURKEY
Arti Perspektif Yayincilik
Bagdat Cad.Cumhur Sok.12/1, 1 Kiziltoprak, Istanbul
T: 0216 418 9943 / F: 0216 418 9942
E: artiperspektif@artiperspektif.com
UNITED KINGDOM
RIBA Bookshop
66 Portland Place, London W1B 1AD
T: 020 7256 7222
The Triangle Bookshop
36 Bedford Square, London WC1B 3JW
T: 020 7631 1381 / F: 020 7436 4373
E: info@trianglebookshop.com
UNITED STATES OF AMERICA
Hennessey + Ingalls
214 Wilshire Blvd., Santa Monica, CA 90401
T: 310 458 9074 / F: 310 394 2928
Peter Miller
1930 First Avenue, Seattle, WA 98101
T: 206 441 4114 / F: 206 441 1501
E: peter@petermiller.com
The Prairie Avenue Bookshop
418 South Wabash, Chicago, IL 60605
T: 312 922 8311 / F: 312 922 5184
E: info@pabook.com
Urban Center Books
457 Madison Avenue, New York, NY 10022
T: 212 935 3595 / F: 212 223 2887
William Stout Architectural Books
804 Montgomery Street, San Francisco, CA 94133
T: 415 391 6757 / F: 415 989 2341
E:libri@stoutbooks.com
DISTRIBUTOR
Basheer Graphic Books231 Bain Street, 04-19 Bras Basah Complex, 180231 Singapore, Singapore
T: 06336 0810 / F: 06334 1950
E: enquiry@basheergraphic.com
Idea Books
Nieuwe Herengracht 11, 1011 RK Amsterdam, The Netherlands
T: 020 6226154 / F: 020 6209299
E: idea@ideabooks.nl
Prosper International Book Co., Ltd.
3F, No.163, An-Mei Street, Nei-Hu, 114 Taipei, Taiwan, R.O.C.
T: 02 2792 1633 / F: 02 2791 3431
E: prosperb@ms12.hinet.net
Publicaciones de Arquitectura y Arte, S.L.,
General Rodrigo, 1, 28003 Madrid, Spain
T: 91 5546106 / F: 91 5532444
E: publiarq@publiarq.com
SUBSCRIPTION AGENCY
Bruil & van de StaauPostbus 75, 7940 AB Meppel, The Netherlands
T: 052 2261303 / F: 052 2257827
E: info@bruil.info
Japan Publications Trading Co., Ltd.
1-2-1 Sarugaku-cho, Chiyoda-ku, 101-0064 Tokyo, Japan
T: 03 3292 3751 / F: 03 3292 0410
E: jpt@jptco.co.jp
Maruzen Co., Ltd.
9-2, Nihombashi 3-Chome, Chuo-ku, 103 8244 Tokyo, Japan
T: 03 3273 3234 / F: 03 3273 1144
E: export@maruzen.co.jp
About SHINKENCHIKU ONLINE SHOP
Using the online shop (for new users)
Books, publications and subscriptions to SHINKENCHIKU, JUTAKUTOKUSHU, JA, and a+u are available through the SHINKENCHIKU ONLINE SHOP.Register as a SHINKENCHIKU.net Member on this site (registration is free) to enjoy the benefits of shopping on the SHINKENCHIKU ONLINE SHOP.
Member registration
If you would like to purchase items in the SHINKENCHIKU ONLINE SHOP, please go to "New Account"to register as a member.
Please read the "SHINKENCHIKU.net Terms of Use" carefully to ensure you agree with the conditions before proceeding to the registration page.
For registration information, please see "About SHINKENCHIKU.net Member".
Please read the "SHINKENCHIKU.net Terms of Use" carefully to ensure you agree with the conditions before proceeding to the registration page.
For registration information, please see "About SHINKENCHIKU.net Member".
Confirm / edit / withdraw registered information
To confirm or edit registration information or withdraw from membership, please go to "Your Account".
Please note that you will no longer be able to view your order and inquiry history once you withdraw from membership.
Withdrawal of membership from SHINKENCHIKU.net Member does not automatically cancel any outstanding orders.
Please note that you will no longer be able to view your order and inquiry history once you withdraw from membership.
Withdrawal of membership from SHINKENCHIKU.net Member does not automatically cancel any outstanding orders.
About the amount limit for orders
There is an amount limit of 60,000 Japanese YEN per order (including shipping charges). If the order limit is exceeded, a "Credit Card Payment Error" message may appear.
Please refer to [Your Order] and [Payment] for details regarding credit payments.
Please refer to [Your Order] and [Payment] for details regarding credit payments.
Shopping Guide
For magazine subscriptions, please refer to [Subscriptions].Order steps
There are five steps to completing your order.
1. Shopping Cart
Click on "Add to Cart" to purchase an item.
The contents of the shopping cart will be displayed.
*SHINKENCHIKU.net Members Please sign in before choosing items.
*Non-members Please proceed to "New Account" on the top left of the page.
When the browser is closed, the contents of the shopping cart will be cancelled.
To change the number of items in the order, click on "Update".
To change the initial issue to be received in a subscription, delete the order and then go to "Subscription order" to select the initial issue of your choice.
Once your order is complete, please click "Enter Address & Contact Details". This will confirm the number of items in stock.
The contents of the shopping cart will be displayed.
*SHINKENCHIKU.net Members Please sign in before choosing items.
*Non-members Please proceed to "New Account" on the top left of the page.
When the browser is closed, the contents of the shopping cart will be cancelled.
To change the number of items in the order, click on "Update".
To change the initial issue to be received in a subscription, delete the order and then go to "Subscription order" to select the initial issue of your choice.
Once your order is complete, please click "Enter Address & Contact Details". This will confirm the number of items in stock.
2. Enter Address & Contact Details
Please note that if the number of items in your order exceeds the number of items in stock, the number of items available for your order will be shown.
To change your order, click "Continue Shopping".
Select the address to which you would like the order sent.
If you would like the delivery made to an address other than the one registered, please complete the form at the bottom of the screen.
*SHINKENCHIKU.net Member registration details cannot be edited on this page. Please use "Your Account", on the top left of the screen, to make any changes.
Once the delivery address is selected, please click "Review Order".
To change your order, click "Continue Shopping".
Select the address to which you would like the order sent.
If you would like the delivery made to an address other than the one registered, please complete the form at the bottom of the screen.
*SHINKENCHIKU.net Member registration details cannot be edited on this page. Please use "Your Account", on the top left of the screen, to make any changes.
Once the delivery address is selected, please click "Review Order".
3. Review Order
Please check that your order is correct. If no changes are necessary, please click "Credit Card Payment" to proceed to the credit card payment screen.
If you need to change anything in your order, click "Back" or "Continue Shopping".
If you need to change anything in your order, click "Back" or "Continue Shopping".
4. Credit card payment
When you have entered your credit card information and image authentication, click "Next".
This will take you to the final confirmation screen.
Please check the contents and amount of your order carefully, and if correct, please click "Confirm payment".
*We only accept Visa, Master Card, JCB, American Express and Diners Club International cards.
*Only lump sum (non-installment) payments are accepted.
To cancel your order, click "Cancel".
*Please do not use the "Back" function on the browser while on the credit card payment screen.
*About payment errors, please see [Credit card payment errors].
This will take you to the final confirmation screen.
Please check the contents and amount of your order carefully, and if correct, please click "Confirm payment".
*We only accept Visa, Master Card, JCB, American Express and Diners Club International cards.
*Only lump sum (non-installment) payments are accepted.
To cancel your order, click "Cancel".
*Please do not use the "Back" function on the browser while on the credit card payment screen.
*About payment errors, please see [Credit card payment errors].
5. Order completion
When your payment is successfully authorized by your credit card company, the image below will be displayed.
A confirmation email will also be sent to your registered email address.
*The confirmation email may take several minutes to be delivered, depending on the status of your mail server.
Your order number is necessary when making inquiries.
Please retain it carefully with your confirmation email until your order is delivered.
A confirmation email will also be sent to your registered email address.
*The confirmation email may take several minutes to be delivered, depending on the status of your mail server.
Your order number is necessary when making inquiries.
Please retain it carefully with your confirmation email until your order is delivered.
Currency
Japanese YEN is only available in SHINKENCHIKU ONLINE SHOP.
Add to / edit /cancel your order
Policy on returns and refunds after completion of credit card payment:
As a general rule, we do not offer exchanges or accept returns if the customer changes their mind about an item.
If the item delivered is not the item ordered, or is soiled, ripped or otherwise damaged due to a fault on behalf of us, the faulty item will be exchanged for the correct item in good condition.
In the case that the item is not in stock or is not in print and no exchange is possible, the purchased item may be returned and payment will be refunded.
If the item is being returned due to a fault on behalf of us, the shipping costs incurred in returning the item will be borne by us.
*If more than one month has elapsed since dispatch by airmail, or more than 7 days has elapsed since dispatch by air courier, no exchange or return of products will be possible.
*Exchange or return of items is only possible for unused items.
It is not possible to alter or cancel orders, or to combine additions to orders and separate orders into one, once payment has been made.
Withdrawal of membership from SHINKENCHIKU.net Member does not automatically cancel any outstanding orders.
Withdrawal of membership from SHINKENCHIKU.net Member during a subscription period does not automatically cancel a subscription.
Magazines will be delivered until completion of the subscription period.
For information regarding cancellation of subscriptions, see [Period of subscription/cancellation of subscription].
As a general rule, we do not offer exchanges or accept returns if the customer changes their mind about an item.
If the item delivered is not the item ordered, or is soiled, ripped or otherwise damaged due to a fault on behalf of us, the faulty item will be exchanged for the correct item in good condition.
In the case that the item is not in stock or is not in print and no exchange is possible, the purchased item may be returned and payment will be refunded.
If the item is being returned due to a fault on behalf of us, the shipping costs incurred in returning the item will be borne by us.
*If more than one month has elapsed since dispatch by airmail, or more than 7 days has elapsed since dispatch by air courier, no exchange or return of products will be possible.
*Exchange or return of items is only possible for unused items.
It is not possible to alter or cancel orders, or to combine additions to orders and separate orders into one, once payment has been made.
Withdrawal of membership from SHINKENCHIKU.net Member does not automatically cancel any outstanding orders.
Withdrawal of membership from SHINKENCHIKU.net Member during a subscription period does not automatically cancel a subscription.
Magazines will be delivered until completion of the subscription period.
For information regarding cancellation of subscriptions, see [Period of subscription/cancellation of subscription].
Stock quantities
The status of stock for each publication can be confirmed by checking the list of products or the details on the screen.
The status of stock is shown as below:
A limited number of items is left. If there is a sudden demand for this particular item it may not be possible to fulfill every customer’s order.
There is currently no stock. The order is not possible.
The issues available to start magazine subscription are displayed on "Subscription order".
You may start your subscription from any back issue you desire, provided there is sufficient stock for all the issues between the desired past issue to the current issue.
To confirm the number of items in stock, click "Enter Address & Contact Details".
Please be aware that if the number of items in your order exceeds the number of items in stock, the number of items available for your order will be shown.
*If you do not proceed to the payment page for a long time after confirming the number of items in stock, or if there is a concentration of orders from other users, an error may occur when you attempt to proceed to the credit card payment page. In the case that an error occurs, please alter your order.
The status of stock for each publication can be confirmed by checking the list of products or the details on the screen.
The status of stock is shown as below:
A limited number of items is left. If there is a sudden demand for this particular item it may not be possible to fulfill every customer’s order.
There is currently no stock. The order is not possible.
The issues available to start magazine subscription are displayed on "Subscription order".
You may start your subscription from any back issue you desire, provided there is sufficient stock for all the issues between the desired past issue to the current issue.
Notice in regard to stock status
Stock status listed alongside product lists and product details is constantly being updated, but there is the possibility that it is not always the most recent data - please be aware that stock may be listed as available when it has in fact recently sold out.
Stock status listed alongside product lists and product details is constantly being updated, but there is the possibility that it is not always the most recent data - please be aware that stock may be listed as available when it has in fact recently sold out.
To confirm the number of items in stock, click "Enter Address & Contact Details".
Please be aware that if the number of items in your order exceeds the number of items in stock, the number of items available for your order will be shown.
*If you do not proceed to the payment page for a long time after confirming the number of items in stock, or if there is a concentration of orders from other users, an error may occur when you attempt to proceed to the credit card payment page. In the case that an error occurs, please alter your order.
Magazine Subscriptions
Magazines for subscriptionSubscriptions to the following four magazines are available at the SHINKENCHIKU ONLINE SHOP.
| Magazine | Sale Date | Price (Shipping charge is included in the prices) Upper: normal airmail Lower: registered airmail | ||
| Asia | Europe, Middle East, North America and Oceania |
Africa and South America | ||
| JA | Every 10th of March, June, September and December | \14,800 | \16,000 | \18,000 |
| \16,440 | \17,640 | \19,640 | ||
| a+u | Every 27th of month | \42,000 | \45,000 | \49,000 |
| \46,920 | \49,920 | \53,920 | ||
| SHINKENCHIKU | Every 1st of month | \41,400 | \46,320 | \53,400 |
| \46,340 | \51,240 | \58,320 | ||
| JUTAKUTOKUSHU | Every 19th of month | \37,200 | \40,920 | \46,200 |
| \42,120 | \45,840 | \51,120 | ||
Please note that Special Issues, Extra Editions and so on are not included in subscriptions.
Any cost discrepancies for specially priced issues will be borne by us.
News about books, Extra Editions, Special Issues and other publications not issued on a regular basis is available in email news from SHINKENCHIKU.net
Please register for this service at "Your Account".
You must be registered as a SHINKENCHIKU.net Member to receive email news.
How to subscribe to magazine
From SHINKENCHIKU ONLINE SHOP http://www.shinkenchiku.net/shop_e/ select the issue with which you would like to commence your subscription, clicking the "(magazine title) Subscription" button to add this issue to your shopping cart.
It is also possible to subscribe via any of the pages for the magazines listed on http://www.shinkenchiku.net by clicking on "Subscription Order" and jumping to the relevant screen.
*To change the initial issue for your subscription once you have added it to your shopping cart, delete it from your cart and reselect the desired issue.
It is also possible to subscribe via any of the pages for the magazines listed on http://www.shinkenchiku.net by clicking on "Subscription Order" and jumping to the relevant screen.
*To change the initial issue for your subscription once you have added it to your shopping cart, delete it from your cart and reselect the desired issue.
Initial issue in your subscription
| Current issue | Delivery will start with the issue currently on sale. |
| Forthcoming issue | You can subscribe two issues in advance (from the date of sale of the current issue) for SHINKENCHIKU, JUTAKUTOKUSHU and a+u, and one issue in advance for JA.
Example 1. To subscribe to SHINKENCHIKU starting with the September issue - orders are possible from July 1 (the date on which the July issue goes on sale). Example 2. To subscribe to JA starting with issue 75 (on sale September 10, 2009) - applications are possible from June 10 (the date on which JA issue 74 goes on sale) (Dates for applications are approximate) Please refer to the above for dates of sale for each magazine. |
| Back issue | The issues from which subscription may be started are listed under "Subscription order".
Even if an individual issue is available, if issues between that particular issue and the current issue are out of stock it is not possible to commence a subscription starting with that issue. Please order it as an individual item. |
| Continue subscription (renew) | Customers who have subscribed via the SHINKENCHIKU ONLINE SHOP will be sent a renewal notice via email approximately two months prior to the end of their subscription period.
After receiving an invitation to renew subscription, it is possible to select the issue from which to start the next subscription via "Subscription order". If your subscription choice includes an issue which is out of stock, the issue from which it is possible to start subscription will be selected. *It is necessary to sign in to view issues for commencing a subscription. *We do not accept responsibility for incorrect dates for a subscription period. Please check dates carefully prior to applying for a subscription. Customers with subscriptions made through Shinkenchiku-sha Co., Ltd. or The Japan Architect Co., Ltd. will be sent a renewal notice in the post approximately two months prior to the end of their subscription period. Please choose the issue with which you would like to commence subscription from the list enclosed. Please contact us if you are unsure about your subscription period. |
Shipping of subscription magazines
Under normal circumstances, each issue is prepared for shipping by (registered) airmail from the company prior to the sale date.
Subscription magazines will be shipped by normal airmail or registered airmail.
Magazines will be delivered to the mailbox of the address specified.
Please note that under normal circumstances, airmail is delivered within 1-2 weeks, but in the case of change of address or relocation, or issues affecting the postal service in the country or region of delivery, delays or delivery failure may occur.
If the delivery does not arrive more than one month from the sale date please contact us via "Contact us/Inquiry history".
*We are not able to respond to delivery inquiries if a delivery takes more than six months. We ask for your understanding.
It is not possible to combine subscription magazines and magazines ordered individually in the same delivery.
Subscription magazines will be shipped by normal airmail or registered airmail.
Magazines will be delivered to the mailbox of the address specified.
Please note that under normal circumstances, airmail is delivered within 1-2 weeks, but in the case of change of address or relocation, or issues affecting the postal service in the country or region of delivery, delays or delivery failure may occur.
If the delivery does not arrive more than one month from the sale date please contact us via "Contact us/Inquiry history".
*We are not able to respond to delivery inquiries if a delivery takes more than six months. We ask for your understanding.
It is not possible to combine subscription magazines and magazines ordered individually in the same delivery.
Period of subscription/cancellation of subscription
The period for subscriptions is one year except for JA. Customers who previously had two-year subscriptions please contact the company via "Contact us/Inquiry history".
A renewal notice will be sent via email approximately two months prior to the end of the subscription period.
If a renewal is made prior to the end of the subscription period, magazines will be sent with no delay between subscriptions, so early renewals are encouraged.
For how to renew subscriptions, see [initial issue in your subscription].
It is not necessary to contact us if you do not plan to renew a subscription.
*It is not possible to offer a refund if a subscription is cancelled by the customer for personal reasons within the subscription period.
*Cancellation of SHINKENCHIKU.net Membership during a subscription period does not automatically cancel subscription. Magazines will continue to be shipped until completion of the subscription period.
A renewal notice will be sent via email approximately two months prior to the end of the subscription period.
If a renewal is made prior to the end of the subscription period, magazines will be sent with no delay between subscriptions, so early renewals are encouraged.
For how to renew subscriptions, see [initial issue in your subscription].
It is not necessary to contact us if you do not plan to renew a subscription.
*It is not possible to offer a refund if a subscription is cancelled by the customer for personal reasons within the subscription period.
*Cancellation of SHINKENCHIKU.net Membership during a subscription period does not automatically cancel subscription. Magazines will continue to be shipped until completion of the subscription period.
Change of address during subscription (important!)
Should you change address while receiving a subscription, please use "Your Account". to update your details by ten days prior to the next issue’s sale date and check the box marked "Currently Subscribe to magazine" on the confirmation page.
Please see "Your Account" for how to change your registered member information.
If you do not update your address details within the time specified, the subscription may be delivered to your previous address, so please update your address details as soon as possible.
Please see "Your Account" for how to change your registered member information.
If you do not update your address details within the time specified, the subscription may be delivered to your previous address, so please update your address details as soon as possible.
Delivery
Orders made through the English page of the site are for countries outside Japan only. For orders within Japan, please use the Japanese page.Shipping method
Individual orders: Please choose from normal airmail, registered airmail, air courier (economy) or air courier. Please note that certain shipping methods are not available in some areas.
The difference between air courier and air courier (economy) is its delivery speed and the cost. Normally shipping by air courier is faster and expensive than air courier (economy), but in some delivery areas their delivery speed and costs are almost same.
The difference between air courier and air courier (economy) is its delivery speed and the cost. Normally shipping by air courier is faster and expensive than air courier (economy), but in some delivery areas their delivery speed and costs are almost same.
Magazine subscriptions: Either normal airmail or registered airmail will be used.
It is not possible to combine subscription magazines and items ordered individually in the same delivery.
Please note that it is also not possible to combine additional orders and separate orders in the same delivery.
Please note that it is also not possible to combine additional orders and separate orders in the same delivery.
Shipping charges
Individual orders of magazines and books:
Costs vary depending on items ordered, number of items, and shipping method.
In the case of air couriers, the cheapest option is automatically chosen from the list of courier companies employed by the company.
For magazine subscriptions costs vary depending on the region for delivery. Please see [Subscriptions] for more details.
Costs vary depending on items ordered, number of items, and shipping method.
In the case of air couriers, the cheapest option is automatically chosen from the list of courier companies employed by the company.
For magazine subscriptions costs vary depending on the region for delivery. Please see [Subscriptions] for more details.
Delivery time
Under normal circumstances, shipment occurs within 1-2 business days of your order being placed.
Airmail and Air Courier (Economy) shipment will reach you in 1-2 weeks from the dispatch date. Air courier shipments should arrive within 1 week from the dispatch date. You can confirm order status at "Order history".
In the case that an item has not been received more than two weeks after being ordered, please contact the company via "Contact us/Inquiry history".
Under normal circumstances, subscription magazines are processed for dispatch by airmail prior to the sale date.
For further details, see [Subscriptions].
In order to speed operations, please quote your order number when making inquiries.
Please be aware that in the case of change of address or relocation, or issues affecting the postal service in the country or region of delivery, delays or delivery failure may occur.
Airmail and Air Courier (Economy) shipment will reach you in 1-2 weeks from the dispatch date. Air courier shipments should arrive within 1 week from the dispatch date. You can confirm order status at "Order history".
In the case that an item has not been received more than two weeks after being ordered, please contact the company via "Contact us/Inquiry history".
Under normal circumstances, subscription magazines are processed for dispatch by airmail prior to the sale date.
For further details, see [Subscriptions].
In order to speed operations, please quote your order number when making inquiries.
Please be aware that in the case of change of address or relocation, or issues affecting the postal service in the country or region of delivery, delays or delivery failure may occur.
Shipping status
If "Order shipped" is shown under "Order history", your order has been dispatched from our storehouse and is in transit care of a delivery company. The order should arrive soon.
*Subscription items will not be [Subscriptions] and direct any inquiries to us via "Contact us/Inquiry history".
*It is necessary to sign in to view order history.
To check order status or order history, please see [Order status and history].
*Subscription items will not be [Subscriptions] and direct any inquiries to us via "Contact us/Inquiry history".
*It is necessary to sign in to view order history.
To check order status or order history, please see [Order status and history].
Payment
Currently, SHINKENCHIKU ONLINE SHOP only accepts payment by credit card. Customers desiring to use other methods of payment may contact the company for more information.Paying by credit card
We only accept Visa, Master Card, JCB, American Express and Diners Club International cards.
Only lump sum (non-installment) payments are accepted.
Payments will be automatically withdrawn from the account specified in accordance with each card company’s membership regulations.
Debit will occur after the month following payment. For more information please refer to your card company user details.
"Order Completion" on the payment screen indicates that your card has been authorized by your card company.
The date of card use indicated on the invoice (account statement) from the credit card company is the date that the company settled payment from your account.
The payment screen is SSL certified. Information such as your credit card number is sent as an encryption and is not readable by external third parties.
Please click below "VeriSign Secured" seal for the SSL certificztion.
*Cards may not be used unless they are the property of the cardholder.
Only lump sum (non-installment) payments are accepted.
Payments will be automatically withdrawn from the account specified in accordance with each card company’s membership regulations.
Debit will occur after the month following payment. For more information please refer to your card company user details.
"Order Completion" on the payment screen indicates that your card has been authorized by your card company.
The date of card use indicated on the invoice (account statement) from the credit card company is the date that the company settled payment from your account.
The payment screen is SSL certified. Information such as your credit card number is sent as an encryption and is not readable by external third parties.
Please click below "VeriSign Secured" seal for the SSL certificztion.
*Cards may not be used unless they are the property of the cardholder.
Credit card payment errors
Errors on the credit card payment screen appear only in Japanese. If an error appears to have occurred, it is possible that the card limit has been exceeded or that there is a problem with the expiry date.
There is also the possibility that the card being used is not enabled for the number of payments required.
In the case of an error, please refer to the contract from your card company.
There is also the possibility that the card being used is not enabled for the number of payments required.
In the case of an error, please refer to the contract from your card company.
About the amount limit for orders
There is a limit of ￥60,000 per order (including shipping charges).
If the order limit is exceeded, a "credit card payment error" message may appear.
If the order limit is exceeded, a "credit card payment error" message may appear.
Refunds
As a basic rule, refunds are not possible if customers change their minds about an item. Please confirm your order carefully before proceeding with payment.
For information about canceling an order, please refer to "Adding to, editing, or canceling your order".
For information about canceling an order, please refer to "Adding to, editing, or canceling your order".
Order status and history
An email will be sent to your registered email address when your order has been completed. Please keep this email until you receive the items ordered.To review your order status, please click "Order History" at the left side of SHINKENCHIKU ONLINE SHOP.
It is necessary to sign in to view order history.
Click on "Order Number" for details of your order.
Order in progress The order is being prepared for dispatch. Deliveries comprising individual items are sent within 1-2 business days of receiving orders, under normal circumstances.
Order shipped The item has been dispatched from the company storehouse.
In the case that an item has not been received more than two weeks after being ordered, please contact the company via "Contact us/Inquiry history".
Subscription items are not displayed in order history. Please refer to [Subscriptions] for more information. Should you have any inquiries, contact us via "Contact us/Inquiry history".
*Orders made on sites other than SHINKENCHIKU ONLINE SHOP will not be displayed.
*Orders from more than three years ago will not be displayed.